Refund Policy
Updated Aug 30, 2022
GENERAL CONDITIONS
Software developed by Readima is available on a try-before-you-buy basis, there are free Demo versions you can download to ensure that you can fully experience it prior to making your purchase.
We encourage you to try the software prior to making your purchase to ensure that it meets your requirements.
The free version is always available on the Google Chrome Extension store: https://chrome.google.com/webstore/detail/reading-buddy/mlfigafgefbkdmppofpcfbckkbfdjmjj?hl=en&authuser=0
If you are not satisfied with software purchased directly from Readima (software purchased from a third party must be returned to the third party and is subject to the return policies of that particular reseller), please contact our Customer Support Team via hello@readima.com within 7 days of your purchase to receive a refund. Refunds requested more than 7 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase.
In case you are issued a refund, it should appear on your credit card statement within 7 to 14 business days. Upon receiving a refund you shall cease all use and destroy all copies, full or partial, of the Software for which you no longer possess a valid, purchased license. Readima reserves the right to disable any licenses issued to you for the refunded products.
NON-REFUNDABLE CASES
Readima may decline refund claims in the following cases:
- Software purchased for the wrong platform.
- Hard copies, including shipping charges.
- Inability to use the software due to an operator error.
- Please note that coupon details must be filled in before proceeding to the order check-out. We will not apply discounts in retrospect, i.e. to orders that have already been.